Privacy policy
Last updated: 18 October 2026
This policy explains how Peller I.K.E. ("Peller", "we") handles personal data when you use pllrr.com or contact us.
Who is responsible
Peller I.K.E., Athens, Greece. Email: office@pllrr.com.
What we collect
- Enquiries: name, email, phone and country code, country of residence, budget range, your message, the apartment or project you asked about, your language, and the date and time you gave consent.
- Calculator summaries: the figures you entered, so we can send you the summary.
- How you found us: campaign parameters in the link you used (utm), the page you sent the form from, and the referring page.
- Interactions: clicks on WhatsApp buttons (without your phone number).
- Technical data: IP address, processed in hashed form to prevent spam and abuse; it is not stored in readable form.
- Analytics: only if you accept analytics cookies (see the cookie policy).
Why we use it
| Purpose | Legal basis |
|---|---|
| Answering your enquiry and arranging viewings or calls | Steps at your request before a contract (GDPR art. 6(1)(b)) |
| Sending news about new projects | Your consent (art. 6(1)(a)), which you can withdraw at any time |
| Protecting the site from spam and abuse | Our legitimate interest (art. 6(1)(f)) |
| Measuring how the site is used | Your consent (art. 6(1)(a)) |
Who receives it
We use service providers who process data on our behalf: website hosting, our database, email delivery, spam protection and appointment booking. Where a provider is outside the European Economic Area, transfers are covered by the European Commission's standard contractual clauses. We do not sell personal data.
How long we keep it
Enquiries are kept for 24 months after our last contact, unless a purchase follows, in which case legal retention periods apply. Marketing consent is kept until you withdraw it.
Your rights
You can ask to access, correct, delete, restrict or transfer your data, object to processing, and withdraw consent — write to office@pllrr.com. You may also complain to the Hellenic Data Protection Authority (www.dpa.gr).